Frequently Asked Questions
Can I obtain a free sample for testing?
Yes, samples are free for manufacturers or distributors in the same field. While express freight is initially covered by you, the cost will be deducted from your first formal order.
Is it possible to use my own forwarder for FOB terms?
Absolutely. You can arrange shipment through your own forwarder, and we will provide all necessary professional cooperation to facilitate the process.
What if I need guidance on how to apply the product?
We provide full technical support. You can request product labels and instructions via email. Our agricultural experts are available to offer application solutions.
How is quality and payment security guaranteed?
We recommend testing samples first. For initial orders, secure payment methods like credit cards are available to ensure your investment is protected against quality issues.
What are the available packaging sizes?
Standard packaging ranges from 100g, 250g, 500g, and 1kg bags to larger 10kg boxes or 25kg barrels. Customized packaging is also available upon request.
How long does shipping typically take?
Courier services take 5-7 days for arrival, air freight takes approximately 7 days, and sea freight ranges from 15 to 45 days depending on the destination.
Met Health
