❓ Frequently Asked Questions
What customization services are available for health food?
We provide end-to-end customization including formula development, various dosage forms (tablets, capsules, powders, liquids), packaging design, and full regulatory support for export certifications.
What is the typical production lead time?
Standard lead time is 35-45 days after finalizing formulations and packaging materials. We also offer rush order solutions that can be completed in approximately 30 days.
How do you ensure the quality of the finished products?
We implement strict GMP-compliant processes, conduct supplier audits with COA reports, and perform third-party testing (SGS/CTI) to meet both Chinese and international standards.
Do you support international certifications for global markets?
Yes, we assist with FDA registration and cGMP compliance for the USA, BRC and HACCP for the EU, and HALAL certification for Southeast Asian markets.
How is the confidentiality of custom formulas protected?
We sign strict Non-Disclosure Agreements (NDAs) with all clients. All R&D data and production details are securely encrypted and protected.
Are OEM and ODM services available?
Absolutely. We offer OEM (production based on client formulas) and ODM (full development from concept and formula to final packaging design) services.